Vacancy Information
Division / Department - Criminal Justice
Grade - Grade E
Status - Full Time and Part Time Available
Contract Type - Permanent
Salary Grade Range - £28,372 - £32,224
Working Hours - 36.0 Hours per Week
Shift Allowance - No
Politically Restricted - No
Location - Guildford
The starting salary for this role will usually be at the bottom of the salary range and will be pro-rata if the working hours are less than full time.
Chief Constables' Message
We really welcome your interest in joining our Police Force. It is a privilege to lead the teams in Surrey Police and Sussex Police who continuously work selflessly and tirelessly in order to keep people in our counties safe.
We are looking for talented and inspirational people who put the needs of the public at the heart of everything that they do and who want to make a difference. If you feel you are that person then we want to hear from you.
We wish you all the very best with your application.
Chief Constable Tim De Meyer & Chief Constable Jo Shiner
The Role & Key Responsibilities
From your first day with us you will be part of a policing family making a real difference.
The Role
Victim & Witness Care Unit helps victims of crime cope and, as far as possible, recover from their experience, putting in place care plans tailored to the needs of the individual. The unit also provides support to witnesses of crime, linking with other criminal justice agencies, departments and charitable organisations in order to obtain information and ensure individuals are kept informed about the case and possible attendance at court. At its heart, the new Victim and Witness Care Unit is designed to allow a truly end-to-end service for victims of crime, from initial contact through to court, and beyond if needed.
Key Responsibilities
Working in the Victim and Witness Care Unit you will be responsible for the recruitment and development of the units Victim Liaison Officers (Police Support Volunteers). This will include the planning and organisation of their induction training and ongoing continuous professional development. Ensuring they remain engaged and motivated and feel supported, rewarded and valued in the fulfilment of their role. You will also be responsible for the day-to-day workload allocation to the VLOs and the planning, monitoring and direction of volunteer’s activities in a way which enables victims to cope and recover.
Skills & Experience
Obtained A-C grades GCSEs English and Mathematics or equivalent qualification or equivalent experience
Ability to produce comprehensive and well evidenced reports, sometimes of a statistical nature and in line with performance measures
Intermediate or advanced Excel skills
Ability to prioritise and manage your own workload
Experience of decision making and risk management and the ability to know when to escalate a complex or challenging issue
Strong interpersonal skills and customer service approach to dealing with enquiries Excellent verbal and written communication
Diversity Statement
We are only as good as our people. It's important that our officers and staff can be themselves in the workplace and we know that as an organisation we'll grow from the variety of thinking, approach, and the skills that diversity brings; all of which help us to deliver a better policing service. We strive to ensure how we deliver our services, provide information and how we recruit is open and accessible to all.
We have multiple staff support groups who help to improve our understanding of minority issues and ensure they are reflected in our work. We are proud members of Disability Confident, hold Race Equality Matters Trailblazer status, are a signatory of the Race at Work Charter and are aligned with the Armed Forces Covenant and the HeForShe movement.
We are committed to being an anti-racist police service. We promise to challenge injustice, ensure fairness and to uphold anti-racist principles in both our organisation and our communities. For more information, you can read our full anti-racism statement here.
We value the differences that people bring from all backgrounds and communities. Regardless of age, sex, ethnicity, sexual orientation, gender identity or gender expression, disability, social status, or religious belief, we would love to hear from you.
Please use the following links to find out more on Equality, Diversity and Inclusion at Surrey Police and Sussex Police
Additional Information
Following submission of your application you will receive a confirmation email with a copy of your application attached. Occasionally emails from this address can fall into spam/junk folders so please ensure this is checked regularly. You may wish to consider adding noreply@surreysussexpolice.as.recruitmail.com to your address/contact list to ensure you receive all communications.
This post is being advertised in parallel with Force redeployment processes. Any redeployees who are identified will be given preference. This may result in the post being withdrawn at any point during the recruitment process.
Please note that not all jobs are available for internal candidates across both Forces, the current agreed recruitment principles are;
- vacancies in collaborated units are available to all officers and staff across both Forces
- vacancies in non-collaborated units are only available to officers and staff within the Force with the vacancy unless it is advertised externally
- if the vacancy is advertised externally and an officer or member of staff from the other Force is successful it will result in a transfer of employment
Surrey Police and Sussex Police Special Constables, Volunteers and Agency Staff (excluding self employed workers) covered under the Agency Worker Regulations (AWR) are eligible to apply for internal advertised posts.