Vacancy Information
Division / Department - Public Protection
Grade - Grade 8
Status - Full Time
Contract Type - Permanent
Salary Grade Range - £24,552 - £26,232
Working Hours - 37.0 Hours per Week
Shift Allowance -
Politically Restricted - No
The starting salary for this role will usually be at the bottom of the salary range and will be pro-rata if the working hours are less than full time.
The Role
The Victim Hub is a new approach to managing victim care for Sussex Police. The Victim Hub consists of multi-agency staff who collectively will support victims in Sussex. As a Victim Hub Administrator you will act as a key member of the Hub providing the administrative support, to ensure it can operate efficiently and effectively. There are 2 Victim Hub Administrator positions in West Sussex and are based within the MASH hub in Horsham.
Key Responsibilities
Your main responsibility will be to act as a focal point for the receipt, assessment and appropriate forwarding of all victim referrals from within the police and from other agencies into the Victim Hub. You will triage referrals daily to ensure victims receive the most appropriate support. This will include supporting the Victim Hub Co-ordinator in their duties, to provide administrative support to record referrals, actions and outcomes within the Victim Hub and in support of the Multi Agency Risk Assessment Conference (MARAC) as required. You will also be required to conduct effective research using Police systems for victim referrals within the Victim Hub to ensure they are allocated to the most appropriate service. You will respond to enquiries from Partner Agencies and act as the conduit between investigators and partners.
Skills & Experience
The essential criteria: - Good keyboard and IT skills including proficiency in MS Office, Word and Excel - Strong communication skills (verbal and written) and ability to communicate effectively within a multi-agency setting - Possess good organisational skills with the ability to work methodically timely and accurately, while under pressure. - Good analytical and research skills with strong attention to detail and accuracy skills - Experience of meeting administration and ability to take accurate minutes - Ability to document and maintain records accurately. - Must be capable of absolute discretion in handling matters of a personal, sensitive and confidential nature. - Must demonstrate resilience. - Excellent customer service skills. - Self-motivated with the ability to work with minimal supervision
Previous police experience is desirable.
Further Information
Further Information Please contact Inspector Alex Theodoridou: 07912896885 or email:
alexandra.theodoridou@sussex.police.uk. If unavailable you can email Detective Sergeant Nicole: nicole.farmer@sussex.police.uk
With limited opportunities available and anticipated high interest in these roles, we would encourage you to submit your application as early as possible as it may be necessary to close the vacancy early.
Additional Information
Following submission of your application you will receive a confirmation email with a copy of your application attached. Occasionally emails from this address can fall into spam/junk folders so please ensure this is checked regularly. You may wish to consider adding noreply@surreysussexpolice.as.recruitmail.com to your address/contact list to ensure you receive all communications.
This post is being advertised in parallel with Force redeployment processes. Any redeployees who are identified will be given preference. This may result in the post being withdrawn at any point during the recruitment process.
Please note that not all jobs are available for internal candidates across both Forces, the current agreed recruitment principles are;
- vacancies in collaborated units are available to all officers and staff across both Forces
- vacancies in non-collaborated units are only available to officers and staff within the Force with the vacancy unless it is advertised externally.
If the vacancy is advertised externally and an officer or member of staff from the other Force is success it will result in a transfer of employment
Surrey Police and Sussex Police Special Constables, Volunteers and Agency Staff (excluding self-employed workers) covered under the Agency Worker Regulations (AWR) are eligible to apply for internal advertised posts.
Diversity Statement
We are only as good as our people. It's really important that our officers and staff can be themselves in the workplace and we know that as an organisation we'll grow from the variety of thinking, approach and skills that diversity brings; all of which help us deliver a better policing service. We strive to ensure how we deliver our services, provide information and how we recruit is open and accessible to all.
We have multiple staff support groups who help to improve our understanding of minority issues and ensure they are reflected in our work. We are proud members of the Stonewall Workplace Equality Index and Disability Confident, a signatory of the Race at Work Charter and aligned with the Armed Forces Covenant and the HeForShe movement.
We value the differences that people bring from all backgrounds and communities. Regardless of age, sex, ethnicity, sexual orientation, gender identity or gender expression, disability, social status or religious beliefs, we would love to hear from you.