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Vacancy Information

Division / Department - See Advert
Grade - Grade E
Status - Full Time and Part Time Available
Contract Type - Permanent
Salary Grade Range - £22,394 - £25,963
Working Hours - 36.0 Hours per Week

The starting salary for this role will usually be at the bottom of the salary range and will be pro-rata if the working hours are less than full time.

The Role

Could you help us to expand our exciting and diverse volunteer programme?

The scope and contribution of volunteering in Surrey Police is growing. We now have more than 500 volunteers supporting our police force in many different ways - Special Constables (or Volunteer Police Officers), Police Support Volunteers and Volunteer Police Cadets and Cadet Leaders.

The number of hours our volunteers contribute to policing in Surrey increases year on year - from over 34,000 hours in 2017 to over 44,000 hours in 2019. But the impact our volunteers have is far greater than simply the hours they dedicate to us.

Volunteers bring many things to our organisation - talent, skills, advice, experience, support, energy, friendship and much more…. These are just some of the reasons why we need to provide greater support to all our volunteers to ensure they are fully integrated into and valued across the force. To help us do this, we are looking to recruit two support officers to join our Volunteering Team.

This role will attract an unsocial hours payment due to the requirement to work evenings and weekends. Part-time (minimum 28 hours) and flexible working patterns will be considered for this position.

Key Responsibilities

We are looking for enthusiastic and motivated individuals who can work well within a small team, balancing a varied and challenging workload.

Your main responsibility will be to provide coordination and administrative support across all volunteering opportunities within Surrey Police - Special Constables, Police Support Volunteers and Volunteer Police Cadets. In addition to these longer-term volunteering roles, you will also help develop and support our short-term volunteering opportunities such as work experience and university placements. Once you have settled into the role, there may be the opportunity to specialise in one or more of these areas.

You can find out more about the specific responsibilities within the role profile attached below.

Skills & Experience

We are looking for people who really understand and recognise the value of volunteering and will take pride in everything they do to support our volunteers. Previous experience of working with volunteers and/or young people would be beneficial, but this is not essential.

We will teach you everything you need to know to succeed in this role, but there are still some skills and experience that we are looking for from the outset. You will need to have experience of managing a varying workload and supporting a team effectively. You must be able to work independently and as part of a team, with drive and determination. Your flexible and positive approach will enable you to support to the team whenever and wherever it is needed.

Our messaging is a key part of the work we do and we develop material on and offline to attract volunteers and promote the contribution our volunteers make to the force. A practical understanding of communication channels, particularly social media, would therefore be advantageous.

Great communication skills are essential for this role and you should be comfortable engaging with a range of stakeholders in various different ways as this will help you to build and maintain the working relationships you will need to succeed.

Further Information

For further information about this vacancy please contact our Force Lead for Volunteering via email -

This vacancy will be based at Surrey Police Headquarters in Guildford. Please note that in 2024 Surrey Police Headquarters is due to move to Leatherhead.

Additional Information

Following submission of your application you will receive a confirmation email with a copy of your application attached. Occasionally emails from this address can fall into spam/junk folders so please ensure this is checked regularly. You may wish to consider adding to your address/contact list to ensure you receive all communications.

This post is being advertised in parallel with Force redeployment processes. Any redeployees who are identified will be given preference. This may result in the post being withdrawn at any point during the recruitment process.

If you are an internal candidate looking to apply for this role, please ensure that you discuss your application with your line manager before submitting an application. If you are conditionally offered the role your attendance record and any reasonable adjustments already in place will be discussed with yourself and your current line manager.

Please note that not all jobs are available for internal candidates across both Forces, the current agreed recruitment principles are;
- vacancies in collaborated units are available to all officers and staff across both Forces
- vacancies in non-collaborated units are only available to officers and staff within the Force with the vacancy unless it is advertised externally. If the vacancy is advertised externally and an officer or member of staff from the other Force is success it will result in a transfer of employment.

Surrey Police and Sussex Police Special Constables, Volunteers and Agency Staff (excluding self employed workers) covered under the Agency Worker Regulations (AWR) are eligible to apply for internal advertised posts.

Applications will only be accepted by clicking the 'Apply Now' button. CVs are not accepted as part of our recruitment process.

Diversity Statement

We are only as good as our people. It's really important to us that our officers and staff can be themselves in the workplace and we believe that as an organisation we'll benefit from the variety of thinking, approach and skills that diversity can bring; all of which helps us to deliver a better policing service.

We have worked really hard to create a safe, open and inclusive culture. We have a range of staff networking groups to provide specific support and advice and we are proud to be members of Stonewall and Disability Confident, and to be aligned with the Armed Forces Covenant and the HeForShe movement.

We value the differences that people bring from all backgrounds and communities so, regardless of age, gender, ethnicity, sexual orientation, gender identity or gender expression, disability, social status or religious beliefs, we would love to hear from you.