Vacancy Information
Division / Department - Shared Business Services
Grade - Grade D
Status - Full Time and Part Time Available
Contract Type - Fixed Term Contract
Salary Grade Range - £24,075 - £27,303
Working Hours - 36.0 Hours per Week
Shift Allowance -
Politically Restricted -
The starting salary for this role will usually be at the bottom of the salary range and will be pro-rata if the working hours are less than full time.
The Role
No two days are the same in Shared Business Services. It is a fast paced environment where you are responsible for answering questions and proactively offering further advice to solve problems and help the front line to serve the public.
If you can work as part of a team, provide excellent customer service with great communication skills, then this is the role for you. This is a fantastic opportunity for someone interested in a career in Human Resources, specifically with an interest in recruitment.
This role is being offered on a fixed term contract until end of Sep 2022. If any internal members of staff wish to apply this will be done on a secondment basis.
This is an exciting time to be involved in recruitment with national and local uplifts in funding allowing Surrey Police to recruit more Police Officers and specialist staff. We are looking for people with a passion for recruitment who would like to gain experience in how to manage a large high profile recruitment campaign. This role involves talking to members of the public who would like to become part of our policing family. One day you will be answering the phone, the next supporting interviews and the next at a career’s fair talking to people face to face. You manage the campaign from advertisement to induction. You will be looking to make this the first step in your Recruitment career.
Key Responsibilities
As an entry level assistant you will gain valuable experience in a wide range of processes from the basic administration level, moving up to understand and advise on the policies and law that underpin these processes. You’ll be responsible for providing administrative support, responding to queries and giving basic advice to candidates and customers. Using a range of systems, including Oracle and Talentlink, your duties will include:
• Co-ordinating the administration processes in relation to one or more bulk recruitment campaigns from the initial advert to hiring and on-boarding
• Co-ordinate, arrange and allocate recruitment appointments such as interviews and pre-employment check appointments.
• Respond to customer and candidate queries via telephone, email and face to face.
• Access and maintain recruitment records in relation to selection processes in line with procedures.
• Working closely with Sussex Police Shared Business Services to align processes and drive continuous improvement.
Skills & Experience
In order to be successful in the role you will:
• Have excellent interpersonal skills with an ability to communicate with a wide range of people
• Enjoy working as part of a busy team
• Be well-organised and able to manage your own workload
• Be proactive in identifying, resolving and escalating issues
• Be adaptable and be committed to delivering excellent customer service
• Some Recruitment and/or HR knowledge would be preferred but is not essential.
Further Information
For any queries or if you wish to discuss the role please contact the Recruitment Team Leader, Vicky Harper at Vicky.harper@surrey.police.uk.
Two positions available - 1 full time (36 hours) and one part time up to 25 hours a week. This vacancy is a mixture of remote working and working at Headquarters, Guildford.
We recognise that our people are balancing demanding careers with commitments and interests outside of work. We welcome applications and discussion with candidates who want to work part-time/flexible hours.
Additional Information
Following submission of your application you will receive a confirmation email with a copy of your application attached. Occasionally emails from this address can fall into spam/junk folders so please ensure this is checked regularly. You may wish to consider adding noreply@surreysussexpolice.as.recruitmail.com to your address/contact list to ensure you receive all communications.
This post is being advertised in parallel with Force redeployment processes. Any redeployees who are identified will be given preference. This may result in the post being withdrawn at any point during the recruitment process.
Please note that not all jobs are available for internal candidates across both Forces, the current agreed recruitment principles are;
- vacancies in collaborated units are available to all officers and staff across both Forces
- vacancies in non-collaborated units are only available to officers and staff within the Force with the vacancy unless it is advertised externally.
If the vacancy is advertised externally and an officer or member of staff from the other Force is success it will result in a transfer of employment
Surrey Police and Sussex Police Special Constables, Volunteers and Agency Staff (excluding self-employed workers) covered under the Agency Worker Regulations (AWR) are eligible to apply for internal advertised posts.
Diversity Statement
We are only as good as our people. It's really important that our officers and staff can be themselves in the workplace and we know that as an organisation we'll grow from the variety of thinking, approach and skills that diversity brings; all of which help us deliver a better policing service. We strive to ensure how we deliver our services, provide information and how we recruit is open and accessible to all.
We have multiple staff support groups who help to improve our understanding of minority issues and ensure they are reflected in our work. We are proud members of the Stonewall Workplace Equality Index and Disability Confident, a signatory of the Race at Work Charter and aligned with the Armed Forces Covenant and the HeForShe movement.
We value the differences that people bring from all backgrounds and communities. Regardless of age, sex, ethnicity, sexual orientation, gender identity or gender expression, disability, social status or religious beliefs, we would love to hear from you.