Vacancy Information
Division / Department - Corporate Development
Grade - Grade D
Status - Full Time
Contract Type - Permanent
Salary Grade Range - £24,075 - £27,303
Working Hours - 36.0 Hours per Week
Shift Allowance -
Politically Restricted -
The starting salary for this role will usually be at the bottom of the salary range and will be pro-rata if the working hours are less than full time.
The Role
The Service Improvement Support Officer is a critical role supporting the Service Improvement Team and being accountable for all administrative functions as required by the Head of Service Improvement.
We are seeking proactive and engaging candidates who want to make a difference to Surrey Police, with strong administration and organisational skills.
Key Responsibilities
The successful post holder will provide administrative support to the Service Improvement Department as well as internal and external key stakeholders.
Collating, analysing and preparing in depth reports and presentations for Senior Management, OPCC and HMI with direct responsibility for ensuring that sensitive information is appropriately handled and distributed.
Skills & Experience
• Obtained A-C grades GCEs English and Mathematics or equivalent experience.
• At least two years’ administrative experience.
• Excellent skills in MS Office packages including Sharepoint, Word, Excel, PowerPoint and Outlook.
• Excellent keyboard skills or RSA or equivalent qualification to produce clear letters and statistical reports.
• Ability to demonstrate excellent written and verbal communication skills.
• Pro-active and able to work unsupervised using own initiative, experience and skills to evaluate and prioritise a busy workload in order to meet deadlines.
• A flexible and organised approach to changing demands and the ability to remain calm under pressure.
• To be assertive and confident in dealing with all levels of internal and external customers.
• Ability to work as part of a team contributing to the success of CDD.
Further Information
For more information about the role, please contact:
Ch/Insp. Dave Mason - Head of Service Improvement or Dr Sally Wilson - Head of Surrey Corporate Development Department
David.Mason@surrey.pnn.police.uk 31892 or 07720042962 Sally.Wilson1@surrey.pnn.police.uk
We recognise that our people are balancing demanding careers with commitments and interests outside of work. We welcome applications and discussion with candidates who want to work full-time or part-time/flexible hours.
This vacancy will be based at Headquarters, Guildford. Please note that in 2024 Surrey Police Headquarters is due to move to Leatherhead.
Additional Information
Following submission of your application you will receive a confirmation email with a copy of your application attached. Occasionally emails from this address can fall into spam/junk folders so please ensure this is checked regularly. You may wish to consider adding noreply@surreysussexpolice.as.recruitmail.com to your address/contact list to ensure you receive all communications.
This post is being advertised in parallel with Force redeployment processes. Any redeployees who are identified will be given preference. This may result in the post being withdrawn at any point during the recruitment process.
Please note that not all jobs are available for internal candidates across both Forces, the current agreed recruitment principles are;
- vacancies in collaborated units are available to all officers and staff across both Forces
- vacancies in non-collaborated units are only available to officers and staff within the Force with the vacancy unless it is advertised externally.
If the vacancy is advertised externally and an officer or member of staff from the other Force is success it will result in a transfer of employment
Surrey Police and Sussex Police Special Constables, Volunteers and Agency Staff (excluding self-employed workers) covered under the Agency Worker Regulations (AWR) are eligible to apply for internal advertised posts.
Diversity Statement
We are only as good as our people. It's really important that our officers and staff can be themselves in the workplace and we know that as an organisation we'll grow from the variety of thinking, approach and skills that diversity brings; all of which help us deliver a better policing service. We strive to ensure how we deliver our services, provide information and how we recruit is open and accessible to all.
We have multiple staff support groups who help to improve our understanding of minority issues and ensure they are reflected in our work. We are proud members of the Stonewall Workplace Equality Index and Disability Confident, a signatory of the Race at Work Charter and aligned with the Armed Forces Covenant and the HeForShe movement.
We value the differences that people bring from all backgrounds and communities. Regardless of age, sex, ethnicity, sexual orientation, gender identity or gender expression, disability, social status or religious beliefs, we would love to hear from you.
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