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Vacancy Information

This role is within a unit where Surrey Police and Sussex Police work in collaboration, whilst continuing to be two separate legal entities/employers with different terms and conditions.

Both Surrey Police staff and Sussex Police staff are employed in this unit on their own force terms and conditions.

Successful candidates may be appointed on the terms and conditions of employment of either Surrey Police or Sussex Police, depending on organisational requirements. A discussion will be held with the successful candidate to confirm the details of location, salary, allowance and hours.

Division / Department - Specialist Crime
Status - Full Time
Contract Type - Permanent
Grade - Surrey Police Grade G / Sussex Police Grade 10
Salary Grade Range - Surrey Police £27,413 - £32,740 / Sussex Police £28,023 - £30,951

The starting salary for this role will usually be at the bottom of the salary range.

The Role

The increased complexity and scope of accredited activities within Forensic Investigations has resulted in a re-structure of the Quality Management Team. This re-structure this includes a growth in posts.
Applications are now invited for the post of Quality Management Support Officer within the Forensic Investigations Quality Management Team.
This is a new role and is an exciting opportunity to play a significant part in delivering quality assured forensic services to Surrey and Sussex Police.

Key Responsibilities

As one of the quality management team you will provide specialist knowledge and insight to mangers and technical supervisors within Forensic Investigations to design validation plans and reports in support of validation and verification. You will design, lead, and implement activity plans across all departments and functions within Forensic Investigations to develop a culture of quality in line with statutory and mandated requirements, whilst also recognising that there is a balance between the operational business need and activities necessary to deliver services in an accredited environment.

In this role you will take decisions regarding the quality management system, including continuous improvement of the system and management review process.

You will deliver the supporting activities necessary to maintain and extend quality assured activities within Forensic Investigations, including adherence to the internal audit schedule, external assessments and audits by national bodies (eg UKAS), proficiency test schemes and inter-force testing regimes. This also extends to the fulfilment of quality audits and gap analysis against new and existing standards and Codes of Practice. You will represent the organisation at regional and national forums regarding quality and in so doing promote and champion quality standards.

Skills & Experience

A good working knowledge and experience of International Standards and relevant guidance material: BS EN ISO/IEC 17025:2005 and ISO/IEC 17020, ILAC G19 and Forensic Regulators Codes of Practice and Conduct.

Experience as an auditor both technical and general and ideally have attended a laboratory management course (or equivalent) - for the role of the Quality Manager, Technical Manager or laboratory internal audit.

The post holder will have a degree or relevant experience of working in a quality environment together with good standard of secondary education at ‘GCSE’ Level or equivalent, including English and Mathematics. You will an excellent knowledge of a range of Microsoft Office tools eg Word, Excel, SharePoint and databases.

The successful candidate will have good written communication skills with an ability to produce clear and accurate records and reports. Evidence of working independently, often to tight deadlines with the flexibility to adjust to changes in demand and priorities is required together with good planning and organisational skills. Good negotiation skills are desirable.

Further Information

For further information on the role please contact Ian Kirkwood, Head of Strategic Forensic Services on 07789 947258 or Chris Ling, Quality Manager on 07973 951164

We recognise that our people are balancing demanding careers with commitments and interests outside of work. We welcome applications and discussion with candidates who want to work full-time or part-time/flexible hours.

This vacancy will be based at Headquarters, Guildford. Please note that in 2024 Surrey Police Headquarters is due to move to Leatherhead.

Diversity Statement

We are only as good as our people. It's really important to us that our officers and staff can be themselves in the workplace and we believe that as an organisation we'll benefit from the variety of thinking, approach and skills that diversity can bring; all of which helps us to deliver a better policing service.

We have worked really hard to create a safe, open and inclusive culture. We have a range of staff networking groups to provide specific support and advice and we are proud to be members of Stonewall and Disability Confident, and to be aligned with the Armed Forces Covenant and the HeForShe movement.

We value the differences that people bring from all backgrounds and communities so, regardless of age, gender, ethnicity, sexual orientation, gender identity or gender expression, disability, social status or religious beliefs, we would love to hear from you.

Additional Information

Surrey Police and Sussex Police work together in collaboration for this role, however they remain two different employers, with differing pay scales, allowances and terms and conditions including hours of employment.

This post is being advertised in parallel with Force redeployment processes. Any redeployees who are identified will be given preference. This may result in the post being withdrawn at any point during the recruitment process.

If you are an internal candidate looking to apply for this role, it is really important that you inform and seek support from your line manager of your intention to submit an application for this role as this allows for sufficient resource planning. Failure to inform your line manager may result in a delay in a release dates being agreed.

If you are conditionally offered the role your attendance record and any reasonable adjustments already in place will be discussed with yourself and your current line manager. If you are successful in your application, you may be required to resign and transfer your employment, taking on the Terms & Conditions and pay scales of the Lead Force (if this is not your existing Home Force).

Surrey Police and Sussex Police Special Constables, Volunteers and Agency Staff (excluding self employed workers) covered under the Agency Worker Regulations (AWR) are eligible to apply for internal advertised posts.

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