Vacancy Information
This role is within a unit where Surrey Police and Sussex Police work in collaboration, whilst continuing to be two separate legal entities/employers with different terms and conditions.
Both Surrey Police staff and Sussex Police staff are employed in this unit on their own force terms and conditions.
Successful candidates may be appointed on the terms and conditions of employment of either Surrey Police or Sussex Police, depending on organisational requirements. A discussion will be held with the successful candidate to confirm the details of location, salary, allowance and hours.
Division / Department - Specialist Crime
Status - Full Time
Contract Type - Permanent
Grade - Surrey Police Grade D / Sussex Police Grade 7
Salary Grade Range - Surrey Police £24,075 - £27,303 / Sussex Police £22,677 - £24,552
Politically Restricted - No
Unsocial Hours Allowance -
Location - Multiple Locations
The starting salary for this role will usually be at the bottom of the salary range and will be pro-rata if the working hours are less than full time.
The Role
Intelligence Support Assistants are employed within Surrey Police and Sussex Police in order to:
Provide effective and efficient administrative and intelligence management support within an Intelligence Unit.
Ensure effective management of data on local, Force and national systems, including review and update to ensure appropriate data quality (accuracy, relevance and timeliness), compliance with legislation, policy and procedure, and to enable audit.
Respond to calls and emails from customers both internal and external and to coordinate a response and transition of information within Surrey and Sussex Police, and out to other forces and agencies
Key Responsibilities
2.1 Monitor and coordinate requests, tasks and material received in the Intelligence Unit from a variety of systems, such as NICHE, outlook mail box and hard copy, flagging any relevant risks to the management team.
2.2 Collate, complete and submit data templates to support the Intelligence Department contribution to Tasking Coordination and status drift processes, including performance data and spreadsheets.
2.3 Search police systems for specific data in order to populate defined templates.
2.4 Acting as the single point of entry into the Intelligence Unit, register, record, action and coordinate responses to phone calls, correspondence and data returns required by local, regional and national agencies to ensure the effective and timely dissemination of relevant material back to the requesting department.
2.5 Record and disseminate actions, update paperwork and electronic systems and coordinate responses from intelligence staff for meetings involving the intelligence management team.
2.6 Maintain records of assets and expenditure within the Intelligence Unit, as appropriate to the posting. Support and manage the account audit process in relation to unit accounts and cash floats.
2.7 Maintain electronic and paper filing systems already in place, flagging to the intelligence management team any gaps or out-of-date entries.
2.8 To provide support to spontaneous, critical and major incidents or events as directed.
2.9 To conduct all responsibilities in strict adherence with all relevant legislation, codes of practice, standards, protocols, procedures and guidelines.
2.10 To undertake such other duties appropriate to the grade and character of work as may reasonably be required, including the specific duties of similar or lesser graded posts.
Skills & Experience
We are looking for candidates with the following skills and experience and we will assess your whole application against these essential criteria:
ESSENTIAL:
1. You will be able to work both as part of a team and independently, and be able to establish and maintain collaborative relationships with partners and colleagues. You will have a flexible approach towards achieving team objectives and be willing to undertake a wide range of duties.
2. You must be able to demonstrate effective written and verbal communication skills. You will have the ability to produce clear, concise and accurate written records and reports. You will be confident to initiate or respond efficiently with enquiries from staff and partners, and be able to demonstrate a customer service focused approach to dealing with enquiries.
3. You will be able to demonstrate competence using computer systems, with accurate keyboard and data entry skills and competence in the use of Windows based software (including spreadsheets and databases).
4. You will have the ability to: identify potential risk, assess information for data quality and accuracy against given standards, consider information in the light of other information which may alter its risk and/or relevance, make links between information.
5. You will have effective time management and prioritisation skills, to meet deadlines without constant or close supervision. You will also have the ability to work calmly and effectively, especially when working under pressure.
6. You will possess the ability to search and process information using own initiative to solve problems, taking reasoned and responsible decisions that consider all the relevant factors and information.
7. You will be educated to GCSE level, with 5 GCSEs grade C or above (or equivalent) to include English.
Further Information
Applications will only be accepted by clicking the 'apply' button and completion of the electronic forms. CVs are not accepted as part of our recruitment process and you should refrain from uploading/sending these.
Applications will be considered for the following job vacancies: 1 x part-time post based in Guildford, Surrey.
In addition to the current Intelligence Support Assistant vacancy, we are recruiting for a pool of candidates for future vacancies that may arise in any of the following locations:
Woking, Reigate, Guildford and Staines in Surrey
Lewes, Brighton, Eastbourne, and Horsham in Sussex
Please note that if your application is successful at the paper sift stage, you will be invited to take part in an assessment and interview. These will likely take place between late September and early October.
We recognise that our people are balancing demanding careers with commitments and interests outside of work. We welcome applications and discussion with candidates who want to work full-time or part-time/flexible hours.
For further details please contact Senior Intelligence Analyst Mark Taylor via email on mark.taylor2@surrey.police.uk or Senior Intelligence Analyst James Isaacs on james.isaacs1@surrey.police.uk.
Additional Information
Following submission of your application you will receive a confirmation email with a copy of your application attached. Occasionally emails from this address can fall into spam/junk folders so please ensure this is checked regularly. You may wish to consider adding noreply@surreysussexpolice.as.recruitmail.com to your address/contact list to ensure you receive all communications.
Surrey Police and Sussex Police work together in collaboration for this role, however they remain two different employers, with differing pay scales, allowances and terms and conditions including hours of employment.
If you are an internal candidate and are conditionally offered the role your attendance record and any reasonable adjustments already in place will be discussed with yourself and your current line manager. If you are successful in your application, you may be required to resign and transfer your employment, taking on the Terms & Conditions and pay scales of the Lead Force (if this is not your existing Home Force).
This post is being advertised in parallel with Force redeployment processes. Any redeployees who are identified will be given preference. This may result in the post being withdrawn at any point during the recruitment process.
Surrey Police and Sussex Police Special Constables, Volunteers and Agency Staff (excluding self employed workers) covered under the Agency Worker Regulations (AWR) are eligible to apply for internal advertised posts.
Diversity Statement
We are only as good as our people. It's really important that our officers and staff can be themselves in the workplace and we know that as an organisation we'll grow from the variety of thinking, approach and skills that diversity brings; all of which help us deliver a better policing service. We strive to ensure how we deliver our services, provide information and how we recruit is open and accessible to all.
We have multiple staff support groups who help to improve our understanding of minority issues and ensure they are reflected in our work. We are proud members of the Stonewall Workplace Equality Index and Disability Confident, a signatory of the Race at Work Charter and aligned with the Armed Forces Covenant and the HeForShe movement.
We value the differences that people bring from all backgrounds and communities. Regardless of age, sex, ethnicity, sexual orientation, gender identity or gender expression, disability, social status or religious beliefs, we would love to hear from you.