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Vacancy Information

Division / Department - West Surrey Division
Grade - Grade H
Status - Full Time
Contract Type - Permanent
Salary Grade Range - £31,004 - £37,042
Working Hours - 36.0 Hours per Week

The starting salary for this role will usually be at the bottom of the salary range and will be pro-rata if the working hours are less than full time.

The Role

Surrey Police and Partners have chosen Empowering Communities (ECINS) modules to help support partnership information and case management in Surrey.

We require a dynamic individual who can work with the Surrey ECINS Strategy Group to help deliver the system to departments and agencies. To organise interactive training sessions and embed ECINs as the preferred system to case manage ASB, safeguarding and offender management in Surrey.

You would also be responsible for looking at new opportunities and other areas of expansion to the business, identifying agencies who would benefit from using the system.

Key Responsibilities

To provide high quality challenge and support to partner agencies around the effective implementation of the ECINS case management system and additional modules where relevant.

To be responsible for the delivery and coordination of ECINS training and the production and maintenance of the training material for all users of the ECINS system within the Surrey Scheme, to enable partners to effectively implement it as a part of multi-agency case management for a variety of issues.

To identify and recruit appropriate partners to the Surrey Scheme

To be responsible for developing and expanding a network of ECINS champions and draw on their skills and expertise, act as a single point of contact for the champions within the Surrey Scheme.

Able to influence others with a fair and considered approach and sound arguments and undertake objective, critical analysis to draw accurate conclusions that recognise and manage contextual issues.

To secure funding for the continued use of ECINS and the management of the Surrey Scheme.

To build, develop and maintain excellent working relationships across all agencies, operating effectively at all levels. Ensuring best practice is shared amongst stakeholders and to encourage collaborative working.

To develop, maintain and conduct processes for audit and quality assurance and ensure findings are fed back to users.

Ensure all users of the Surrey Scheme are, at all times, compliant with the Information Sharing Agreement. To be responsible for maintaining and reviewing the Information Sharing Agreement, the Memorandum of Understanding and Service Level Agreement for the system. Ensure a summary of signatories and non-signatories is published for all users.

To prepare update reports and presentations for ECINS Governance Board stakeholder groups and OPCC as required

To represent the Surrey ECINS Partnership at local, regional and national strategic ECINS meetings and to disseminate updates and relevant information to all users within the Surrey Scheme.

To be responsible for the administration of the Surrey Scheme, its users and content. To have a flexible and adaptable approach to meet the organisational needs.

To be responsible for the line management of the ECINS co-ordinators

Skills & Experience

Qualifications - Desirable -
Educated to Degree level or able to demonstrate equivalent experience.

Knowledge of community safety, equality and diversity issues.

Experience of managing staff.

Self-motivated, able to use own initiative and work unsupervised.

IT literate with the ability to use standard Microsoft applications effectively and to be conversant with other technologies.

Excellent communication, presentation and interpersonal skills with experience of delivering training in a class room environment.

Able to take the lead and work under pressure, make decisions and to meet deadlines.

Working knowledge of the Data Protection Act and GDPR and general information security.

Proven ability to manage risk including reputational risk, take responsibility and implement those business decisions to mitigate risk to the business.

Ability to make professional judgments and follow processes and procedures.

Experience of building and maintaining strong relationships with stakeholders, inspiring confidence, winning trust and acting with honesty and integrity.

Ability to manage stakeholders expectations, and problem solving skills with evidence of seeing agreed plans through to conclusion

Experience of achieving objectives by advising, persuading and working across and through multiple agency partnerships.

Experience of developing, adapting and delivery of training in a classroom setting. Including coordination with trainers to facilitate the support of an audience within a multi-agency environment.

Experience of, and ability to seek out and identify new areas to expand the business,

Experience of quality assurance of case management systems and processes.

Proven ability of working with multiple organisations to achieve a common goal.

This role involves travel to meetings and locations within and beyond the county of Surrey or which public transport may not be suitable. Therefore the post-holder must have their own means of transport and be insured for business use. Where the transport involves the driving of police vehicles, you must have a full driving license and the ability to attain a Force Police Driving Permit.

Further Information

Please contact Gary Dimmock on: or 07973 822744

We recognise that our people are balancing demanding careers with commitments and interests outside of work. We welcome applications and discussion with candidates who want to work full-time or part-time/flexible hours.

Diversity Statement

We are only as good as our people. It's really important to us that our officers and staff can be themselves in the workplace and we believe that as an organisation we'll benefit from the variety of thinking, approach and skills that diversity can bring; all of which helps us to deliver a better policing service.

We have worked really hard to create a safe, open and inclusive culture. We have a range of staff networking groups to provide specific support and advice and we are proud to be members of Stonewall and Disability Confident, and to be aligned with the Armed Forces Covenant and the HeForShe movement.

We value the differences that people bring from all backgrounds and communities so, regardless of age, gender, ethnicity, sexual orientation, gender identity or gender expression, disability, social status or religious beliefs, we would love to hear from you.

Additional Information

Following submission of your application you will receive a confirmation email with a copy of your application attached. Occasionally emails from this address can fall into spam/junk folders so please ensure this is checked regularly. You may wish to consider adding to your address/contact list to ensure you receive all communications.

This post is being advertised in parallel with Force redeployment processes. Any redeployees who are identified will be given preference. This may result in the post being withdrawn at any point during the recruitment process.

If you are an internal candidate looking to apply for this role, please ensure that you discuss your application with your line manager before submitting an application. If you are conditionally offered the role your attendance record and any reasonable adjustments already in place will be discussed with yourself and your current line manager.

Please note that not all jobs are available for internal candidates across both Forces, the current agreed recruitment principles are;
- vacancies in collaborated units are available to all officers and staff across both Forces
- vacancies in non-collaborated units are only available to officers and staff within the Force with the vacancy unless it is advertised externally. If the vacancy is advertised externally and an officer or member of staff from the other Force is success it will result in a transfer of employment.

Surrey Police and Sussex Police Special Constables, Volunteers and Agency Staff (excluding self employed workers) covered under the Agency Worker Regulations (AWR) are eligible to apply for internal advertised posts.

Applications will only be accepted by clicking the 'Apply Now' button. CVs are not accepted as part of our recruitment process.