Vacancy Information
Division / Department - Estates and Facilities Management
Grade - Grade 6
Status - Full Time
Contract Type - Fixed Term Contract
Salary Grade Range - £21,837 - £23,100
Working Hours - 37.0 Hours per Week
Shift Allowance -
Politically Restricted -
The starting salary for this role will usually be at the bottom of the salary range and will be pro-rata if the working hours are less than full time.
The Role
We are looking to recruit an enthusiastic customer-focused individual as an eBay Administrator within the Contracts and Commercial Services Team. This an excellent opportunity for someone who is keen to work as part of a team within a busy and demanding environment. The Sussex Police eBay shop sells a wide variety and high volume of items. This role have arisen due to the increasing demands on our Sussex Police eBay store and is an exciting opportunity to join our established team and grow and develop the service to maximise the income generated through the shop. This is advertised initially as a month Fixed Term Contract until end March 2023 at John Street Police Station, Brighton working between 08:00 - 16:00 / 09:00 - 17:00 - Monday to Friday.
Key Responsibilities
You will be responsible for the administrative procedures around the sale of seized and found property and Police assets which are no longer required. A key part of the role will be to identify and co-ordinate opportunities to maximise the income received from the sale of all property items through the Sussex Police eBay shop and other routes. Your day-to-day duties will include:
Maintaining the Sussex Police eBay shop – including creating listings and photographing items.
Describing items honestly, to maintain the integrity of Sussex Police.
Updating related spread sheets keeping an accurate record of items listed and sales prices.
Postage and packaging of items and arranging collections from site.
Dealing with customer queries / complaints in a professional manner via eBay, Outlook, phone and face to face.
Maximising the opportunities for income generation and reduction of waste costs.
Keep up to date with relevant policies such as eBay selling regulations and legal compliance for the sale of electricals.
Arranging collection of items which are to be sold through an independent auction house and mobile phone recycling.
To ensure safe, secure and efficient handling of all items processed through the store.
Skills & Experience
To be successful in this job, you will have to demonstrate experience of selling items on eBay and knowledge of a wide range of consumer products. You will have experience working within a customer focused role with a commitment to maintaining high standards and displaying exceptional attention to detail. You will have a good level of literacy and must be able to plan, organise and prioritise your own work and demonstrate the ability to work unsupervised within a small team. You will also be expected to have a good level of IT literacy including experience in a range of Microsoft products. The items have to be regularly relocated or moved within the store so you should be physically fit and able to lift and carry. The successful candidate must hold a clean full driving licence in order to transfer items between other sites when required.
Further Information
For further information please contact:
eBay Officer Michael Prior - michael.prior@sussex.police.uk
or
Contracts and Commercial Services Manager - Natalie Tipler - natalie.tipler@sussex.police.uk
Additional Information
Following submission of your application you will receive a confirmation email with a copy of your application attached. Occasionally emails from this address can fall into spam/junk folders so please ensure this is checked regularly. You may wish to consider adding noreply@surreysussexpolice.as.recruitmail.com to your address/contact list to ensure you receive all communications.
This post is being advertised in parallel with Force redeployment processes. Any redeployees who are identified will be given preference. This may result in the post being withdrawn at any point during the recruitment process.
Please note that not all jobs are available for internal candidates across both Forces, the current agreed recruitment principles are;
- vacancies in collaborated units are available to all officers and staff across both Forces
- vacancies in non-collaborated units are only available to officers and staff within the Force with the vacancy unless it is advertised externally.
If the vacancy is advertised externally and an officer or member of staff from the other Force is success it will result in a transfer of employment
Surrey Police and Sussex Police Special Constables, Volunteers and Agency Staff (excluding self-employed workers) covered under the Agency Worker Regulations (AWR) are eligible to apply for internal advertised posts.
Diversity Statement
We are only as good as our people. It's really important that our officers and staff can be themselves in the workplace and we know that as an organisation we'll grow from the variety of thinking, approach and skills that diversity brings; all of which help us deliver a better policing service. We strive to ensure how we deliver our services, provide information and how we recruit is open and accessible to all.
We have multiple staff support groups who help to improve our understanding of minority issues and ensure they are reflected in our work. We are proud members of the Stonewall Workplace Equality Index and Disability Confident, a signatory of the Race at Work Charter and aligned with the Armed Forces Covenant and the HeForShe movement.
We value the differences that people bring from all backgrounds and communities. Regardless of age, sex, ethnicity, sexual orientation, gender identity or gender expression, disability, social status or religious beliefs, we would love to hear from you.