Vacancy Information
Division / Department - Media and Communications
Grade - Grade G
Status - Full Time
Contract Type - Permanent
Salary Grade Range - £30,486 - £36,026
Working Hours - 36.0 Hours per Week
Shift Allowance -
Politically Restricted - No
The starting salary for this role will usually be at the bottom of the salary range and will be pro-rata if the working hours are less than full time.
The Role
Are you our next Digital Producer? Someone who can produce and distribute compelling and creative on-demand social content to grow and expand our brand presence?
We are looking for a dynamic and ambitious professional to join us as Digital Producer – Content Creator. Working in our Production Hub, you will have the responsibility for developing and producing engaging, informative and purpose driven content for our social media platforms, campaigns and internal channels that focuses on our force commitments. You will also play a key role in growing our brand presence, audience and reach on our various channels by utilising innovative engagement tactics and creative content, informed by our data driven analytics. This role is a specialist role delivering communications in a visually creative way that will help to capture the audience’s attention.
We take great pride in offering opportunities to work on projects that ensure we get the best out of you, whilst simultaneously helping you grow and develop new skills in areas you may never have previously experienced. All Digital Producers in the team share the skills they know and learn from each other.
Do you want to try out new ideas? Do you enjoy taking on different challenges each day? Are you someone who thrives in a fast paced, innovative team? Yes? Then you're who we want to hear from! If you've got the drive and skills, we've got the projects to match.
You will be reporting to one of the two Digital Production Managers, who in turn report to the Head of Production. They will allocate your tasks and be your point of escalation, should you require any support. What we need is someone who knows their way around social channels and video/photography equipment and has a passion for short-form videos utilising innovative techniques. The Production Hub have an array of equipment at your disposal to bring your ideas to life.
What we thrive on is new thinking; problem solvers who can come at the issue from a different angle and produce something that catches the attention of the target audience and encourages continued sharing of that asset. One day you could be filming at the Dog School, then next you're on a raid, then perhaps in Contact Centre. What we can do is promise you variety, and a front seat to policing with an award-winning team of innovators and creators.
We're a very friendly team, who enjoy unique ideas, celebrating successes and teaching others what we know. If this sounds like your kind of team, then this job may just be made for you.
Key Responsibilities
• Produce digital assets and products, in line with specifications provided, in order to communicate and engage with the target audience.
• Contribute towards developing and improving Surrey Police’s digital communication channel presence to help meet Force priorities, in line with industry best practice and individual research.
• Understand the importance of adapting the style and approach of a product in order to engage directly with the target audience.
• To consider the diverse communities we serve and how best to communicate with them.
• Act as a point of contact for all technical online communication enquiries to enable the business to use these media effectively as part of their communication plans and activities.
• Provide support and training to officers, staff and other users of digital channels, ensuring they understand the functionality and are able to use the channels effectively.
• Publish and distribute digital communications content in line with communication plans created by other members of the Corporate Communications department, or as directed by a Digital Production Manager, ensuring content is delivered to the standards, brief and deadlines agreed.
• Assist in managing and maintaining the online assets library to ensure it is up-to-date and online channels conform to agreed branding.
• Administer and manage rights to digital channels to maintain security and ensure the correct individuals have access as required.
• During periods of extreme or unusual activity provide an out of hours service for urgent requirements.
• You will support the co-ordination and delivery of the digital elements of the department’s communications work, ensuring that we achieve key objectives throughout the year.
• You will be expected to be omni-competent across the creative landscape. Outside of the particular specialism this role requires, you will be able to flex between skillsets as needed, such as video, photography, animation, UX and graphic design.
• Support the wider communications team during periods of extreme or unusual activity.
Skills & Experience
• The successful candidate will have a proven track record of capturing, editing and animating a range of premium, exciting content, particularly on digital platforms.
• Knowledge and understanding of Adobe Creative Suite, including Photoshop, Illustrator & InDesign.
• Experience of photography, both indoor (with flash) and outdoor.
• Experience in digital content development and production with emphasis in directing and producing video content.
• Able to create leadership content in understandable and meaningful ways
• Able to demonstrate an influencer approach to gathering content across the organization and building communities on our channels.
• Curious, inquisitive and forward-thinking at your core.
• Comfortable representing the Production Hub in senior meetings.
• Excellent written English, oral communication, and interpersonal skills
• Highly accurate with exceptional attention to detail.
• Able to balance time-management with deadlines to deliver optimal results.
• A collaborative team-player, while also able to work well independently where required.
• A portfolio of work that supports your experience and demonstrates your skillset.
• Excellent knowledge of Microsoft Office, particularly Word, Excel and PowerPoint
• Must be willing to travel when required
Further Information
For more information, please contact Stephen Rhodes on stephen.rhodes@surrey.police.uk
This role is also eligible for a £2,000 market supplement.
Additional Information
Following submission of your application you will receive a confirmation email with a copy of your application attached. Occasionally emails from this address can fall into spam/junk folders so please ensure this is checked regularly. You may wish to consider adding noreply@surreysussexpolice.as.recruitmail.com to your address/contact list to ensure you receive all communications.
This post is being advertised in parallel with Force redeployment processes. Any redeployees who are identified will be given preference. This may result in the post being withdrawn at any point during the recruitment process.
Please note that not all jobs are available for internal candidates across both Forces, the current agreed recruitment principles are;
- vacancies in collaborated units are available to all officers and staff across both Forces
- vacancies in non-collaborated units are only available to officers and staff within the Force with the vacancy unless it is advertised externally.
If the vacancy is advertised externally and an officer or member of staff from the other Force is success it will result in a transfer of employment
Surrey Police and Sussex Police Special Constables, Volunteers and Agency Staff (excluding self-employed workers) covered under the Agency Worker Regulations (AWR) are eligible to apply for internal advertised posts.
Diversity Statement
We are only as good as our people. It's really important that our officers and staff can be themselves in the workplace and we know that as an organisation we'll grow from the variety of thinking, approach and skills that diversity brings; all of which help us deliver a better policing service. We strive to ensure how we deliver our services, provide information and how we recruit is open and accessible to all.
We have multiple staff support groups who help to improve our understanding of minority issues and ensure they are reflected in our work. We are proud members of the Stonewall Workplace Equality Index and Disability Confident, a signatory of the Race at Work Charter and aligned with the Armed Forces Covenant and the HeForShe movement.
We value the differences that people bring from all backgrounds and communities. Regardless of age, sex, ethnicity, sexual orientation, gender identity or gender expression, disability, social status or religious beliefs, we would love to hear from you.