Vacancy Information
Division / Department - Corporate Development
Grade - Grade E
Status - Full Time
Contract Type - Permanent
Salary Grade Range - £26,109 - £29,654
Working Hours - 36.0 Hours per Week
Shift Allowance - Yes
Politically Restricted - No
The starting salary for this role will usually be at the bottom of the salary range and will be pro-rata if the working hours are less than full time.
The Role
Do you have an enquiring mind and an attention to detail?
Do you enjoy making connections between pieces of information and thinking laterally?
Would you like to be part of a unit that assists in the investigation of crime and safeguarding members of the public?
Based within Information Management at Headquarters, with the option for some agile working, you will become one of the highest trained operators in the country on the Police National Computer (PNC).
Key Responsibilities
You will be primarily responsible for performing PNC and local system enquiries, and the creation and quality maintenance of records held on PNC.
Your duties will also involve performing standard and advanced searches, in response to major and local enquiries from within the Force and outside agencies.
Our primary roles are also Disclosure and Barring Service investigations, court resulting, and all PNC updates (both reports and markers) for Surrey Police as well as searches for partner agencies. You will also help co-ordinate the receipt, response and transmission of information within the Force and to outside agencies, ensuring that all enquiries are dealt with promptly and efficiently.
Skills & Experience
Ideally, you will be trained in using PNC and NICHE but alternatively, you will have accurate keyboard skills, be very computer literate and able to learn new systems quickly. In addition, you will possess good written and verbal communication skills and enjoy working as part of a team.
It is essential that candidates appreciate the confidentiality surrounding this role, especially in matters relating to personal data and other sensitive material.
It is also essential that the post-holder is able to work a 3 shift system over Monday – Friday covering patterns within 0700-2300, for which an allowance is paid.
Our team is based at Surrey Police Headquarters in Guildford, although there will also be some opportunity with this role to work agilely, depending on your circumstances.
Further Information
Contact Nick.Edwards@surrey.police.uk
Additional Information
Following submission of your application you will receive a confirmation email with a copy of your application attached. Occasionally emails from this address can fall into spam/junk folders so please ensure this is checked regularly. You may wish to consider adding noreply@surreysussexpolice.as.recruitmail.com to your address/contact list to ensure you receive all communications.
This post is being advertised in parallel with Force redeployment processes. Any redeployees who are identified will be given preference. This may result in the post being withdrawn at any point during the recruitment process.
Please note that not all jobs are available for internal candidates across both Forces, the current agreed recruitment principles are;
- vacancies in collaborated units are available to all officers and staff across both Forces
- vacancies in non-collaborated units are only available to officers and staff within the Force with the vacancy unless it is advertised externally.
If the vacancy is advertised externally and an officer or member of staff from the other Force is success it will result in a transfer of employment
Surrey Police and Sussex Police Special Constables, Volunteers and Agency Staff (excluding self-employed workers) covered under the Agency Worker Regulations (AWR) are eligible to apply for internal advertised posts.
Diversity Statement
We are only as good as our people. It's really important that our officers and staff can be themselves in the workplace and we know that as an organisation we'll grow from the variety of thinking, approach and skills that diversity brings; all of which help us deliver a better policing service. We strive to ensure how we deliver our services, provide information and how we recruit is open and accessible to all.
We have multiple staff support groups who help to improve our understanding of minority issues and ensure they are reflected in our work. We are proud members of the Stonewall Workplace Equality Index and Disability Confident, a signatory of the Race at Work Charter and aligned with the Armed Forces Covenant and the HeForShe movement.
We value the differences that people bring from all backgrounds and communities. Regardless of age, sex, ethnicity, sexual orientation, gender identity or gender expression, disability, social status or religious beliefs, we would love to hear from you.