Vacancy Information
Division / Department - Contact and Control
Grade - Grade D
Status - Full Time
Contract Type - Fixed Term Contract
Salary Grade Range - £24,075 - £27,303
Working Hours - 36.0 Hours per Week
Shift Allowance -
Politically Restricted -
The starting salary for this role will usually be at the bottom of the salary range and will be pro-rata if the working hours are less than full time.
The Role
Do you enjoy working in a fast pace environment, are well organized then working within the CCTV department could be the role for you.
In this fast-paced exciting and rewarding role, you and your fellow team members will have responsibility for operating, monitoring and managing the CCTV cameras. This includes managing a wide range of incidents and dealing appropriately.
This role requires you to juggle and prioritise competing demands. You will be part of a closely knit team dealing with internal and external stakeholders.
You need to have the ability to think quickly and work under pressure as you'll often be required to adapt quickly to changing demands. It's a fast paced and exciting role that offers you the ability to make a difference and be part of our team.
As a CCTV Operator you will play an essential role in making sure we are there when people need us.
1 year fixed contract
Salary plus shift allowance – which will be confirmed once an offer of employment is made
Location: Guildford
Key Responsibilities
To gather intelligence and submit intelligence reports as required.
To communicate with the Force Control Room via radio to inform them of incidents, and situations that require deployment.
To use Force databases in order to maintain an up to date picture of current intelligence and incidents as well as logging the production, storage and movement of any CCTV data collected.
Ensure that current knowledge of both Force and local Priorities and Force Policies and Procedures are maintained in order to deliver an effective service to internal and external contacts.
Review CCTV material, and ensure that the material produced is of evidential standard.
To attend court and give evidence when necessary.
Carry out additional general administrative tasks such as procedural development during downtime in order to support an efficient service to the department.
To assist in the training of personnel in the use of the CCTV system.
Skills & Experience
An understanding of, or experience in, working within a CCTV environment, the police or wider criminal justice sector would be beneficial.
To be able to assimilate facts and events quickly, and make decisions to provide best evidence. To be able to obtain a good understanding of the evidence gathering process and the need for continuity of evidence.
To be strongly self-motivated, and be able to work unsupervised, and able to achieve set objectives, including, for example, those connected with initiating arrests and intelligence gathering.
A working knowledge of Microsoft or windows based packages and can demonstrate the ability to learn and use a variety of computer systems.
To have the ability to satisfactorily complete the training on the CCTV equipment and procedures and has the ability to develop skills for new technology.
Excellent verbal communication skills, to be able to communicate with both internal and external stake holders and deal assertively and courteously with all enquiries.
A knowledge of Health & Safety in the workplace, in particular with regard to electrical hazards.
Excellent written communication skills, with the ability to produce clear, concise and accurate documents and reports.
The ability to work unsupervised and be able to use own initiative to solve problems, take reasoned and responsible decisions that consider all relevant facts, and information, based on the law, and Force policy.
The ability to prioritise issues under pressure, take control and respond promptly to changing situations.
The ability to work as part of a team, supporting other team members with their enquiries and problem solving.
Must have a full driving licence and access to transport in order to be able to travel extensively within the Surrey Police area in conjunction with their responsibilities.
The ability to interpret and identify unusual behaviour i.e aggressive non-verbal communication.
Experience of prioritising conflicting demands and responding appropriately.
Ability to work with minimum supervision.
It is desirable that the post holder has :- Knowledge of legal and evidential requirements to comply with Crown Prosecution Service and courts.
Knowledge of the data protection act and the Surveillance commissioner’s code of practice.
Additional Information
Following submission of your application you will receive a confirmation email with a copy of your application attached. Occasionally emails from this address can fall into spam/junk folders so please ensure this is checked regularly. You may wish to consider adding noreply@surreysussexpolice.as.recruitmail.com to your address/contact list to ensure you receive all communications.
This post is being advertised in parallel with Force redeployment processes. Any redeployees who are identified will be given preference. This may result in the post being withdrawn at any point during the recruitment process.
Please note that not all jobs are available for internal candidates across both Forces, the current agreed recruitment principles are;
- vacancies in collaborated units are available to all officers and staff across both Forces
- vacancies in non-collaborated units are only available to officers and staff within the Force with the vacancy unless it is advertised externally.
If the vacancy is advertised externally and an officer or member of staff from the other Force is success it will result in a transfer of employment
Surrey Police and Sussex Police Special Constables, Volunteers and Agency Staff (excluding self-employed workers) covered under the Agency Worker Regulations (AWR) are eligible to apply for internal advertised posts.
Diversity Statement
We are only as good as our people. It's really important that our officers and staff can be themselves in the workplace and we know that as an organisation we'll grow from the variety of thinking, approach and skills that diversity brings; all of which help us deliver a better policing service. We strive to ensure how we deliver our services, provide information and how we recruit is open and accessible to all.
We have multiple staff support groups who help to improve our understanding of minority issues and ensure they are reflected in our work. We are proud members of the Stonewall Workplace Equality Index and Disability Confident, a signatory of the Race at Work Charter and aligned with the Armed Forces Covenant and the HeForShe movement.
We value the differences that people bring from all backgrounds and communities. Regardless of age, sex, ethnicity, sexual orientation, gender identity or gender expression, disability, social status or religious beliefs, we would love to hear from you.
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