Vacancy Information
Division / Department - Shared Business Services
Grade - Grade H
Status - Full Time
Contract Type - Fixed Term Contract
Salary Grade Range - £35,028 - £41,464
Working Hours - 36.0 Hours per Week
Shift Allowance - No
Politically Restricted - No
The starting salary for this role will usually be at the bottom of the salary range and will be pro-rata if the working hours are less than full time.
The Role
To lead the Surrey Accounts & Purchasing team to ensure that an effective, timely, accurate professional service is provided to the workforce, suppliers and stakeholders.
Key Responsibilities
To ensure that the SBS Finance team delivers a customer centric service to colleagues, vendors, customers and stakeholders by delivering business requirements (activities, tasks) adhering to policy, practices, KPI’s and SLAs.
To understand and be responsible for the management of demand into the team. For example queries relating to policy, procedures and processes. Liaising with the corporate and joint finance function and wider business colleagues as necessary and appropriate. Horizon scanning and adapting the service provision to meet competing demands.
To provide leadership to their direct reports and build a highly capable team through the attraction, training and development of the necessary skilled professionals to meet the business need. Ensuring that they meet regularly with their direct reports through the use of ‘Focus meetings’. To support the recruitment and development of team members, effectively manage their performance against defined objectives and ensure that they are adequately trained.
To provide functional expertise to team members, manage their workload, act as first point of escalation ensuring that issues are effectively resolved.
To work closely across different functions within the SBS within 'one team' identifying continuous improvement coordinating service needs and resilience when needed and ensuring that processes are aligned across the two forces where possible.
To manage and troubleshoot areas of reduced team performance and attendance utilising the policies, systems and processes available. To identify and action effective plans to achieve appropriate outcomes.
To be a proactive member of the SBS Management Team and extended People Services/Finance management teams working collaboratively with colleagues across the function so that services are joined up and that competing demands are understood and expectations managed.
To ensure data integrity in systems and ensure appropriate and relevant audit controls are in place, escalated where required. Ensuring that the team perform their work in accordance with established, KPIs, SLAs, guidelines and procedures.
To manage the development needs and training requirements of the team to achieve Omni competence.
To effectively collaborate with internal stakeholders to identify and implement improvements to processes and KPI's and ensure that KPI's and service metrics are produced in a timely manner.
Actively participate in department and force wide projects and innovation as required.
To deputise for the Finance Operations Manager when required to do so and other Team Leaders (across both Forces) if required to do so.
Skills & Experience
Experience of managing people within a Shared Service Organisation and an ability to motivate and inspire team members
Significant experience and a detailed understanding of the end to end processes within accounts payable, accounts receivable, purchasing and exchequer.
Experience of identifying and implementing process improvements and demonstrable problem solving skills.
Experience of business change programmes and the ability to lead a team through transformation and innovation.
Effective communicator able to deal with challenging issues presented by vendors, customers and stakeholders, and an ability to influence change.
Effective organisational and prioritisation skills to manage the diverse workload within the team.
Ability to critically analyse, evaluate and enhance existing processes in order to optimise the teams operational effectiveness.
Observable service delivery mind-set and someone who seeks to exceed stakeholders expectations.
Capable of producing, analysing and presenting process performance data to wide groups of stakeholders.
Effective at collaborating with people from different functional groups to influence change and improve outcomes.
Ability to act as an ambassador for SBS Finance within the wider Force organisation Experience of working within a complex ERP environment (SAP, Oracle etc).
Ability to occasionally travel to and work from both Surrey Police & Sussex Police HQs and attend meetings in Surrey, Sussex and regionally if necessary.
Further Information
For further information or to discuss the role please contact Stephanie Kalaichakis (Accounts & Purchasing Team Leader) - Stephanie.Kalaichakis@surrey.police.uk
We recognise that our people are balancing demanding careers with commitments and interests outside of work. We welcome applications and discussion with candidates who want to work full-time or part-time/flexible hours.
Additional Information
Following submission of your application you will receive a confirmation email with a copy of your application attached. Occasionally emails from this address can fall into spam/junk folders so please ensure this is checked regularly. You may wish to consider adding noreply@surreysussexpolice.as.recruitmail.com to your address/contact list to ensure you receive all communications.
This post is being advertised in parallel with Force redeployment processes. Any redeployees who are identified will be given preference. This may result in the post being withdrawn at any point during the recruitment process.
Please note that not all jobs are available for internal candidates across both Forces, the current agreed recruitment principles are;
- vacancies in collaborated units are available to all officers and staff across both Forces
- vacancies in non-collaborated units are only available to officers and staff within the Force with the vacancy unless it is advertised externally.
If the vacancy is advertised externally and an officer or member of staff from the other Force is success it will result in a transfer of employment
Surrey Police and Sussex Police Special Constables, Volunteers and Agency Staff (excluding self-employed workers) covered under the Agency Worker Regulations (AWR) are eligible to apply for internal advertised posts.
Diversity Statement
We are only as good as our people. It's really important that our officers and staff can be themselves in the workplace and we know that as an organisation we'll grow from the variety of thinking, approach and skills that diversity brings; all of which help us deliver a better policing service. We strive to ensure how we deliver our services, provide information and how we recruit is open and accessible to all.
We have multiple staff support groups who help to improve our understanding of minority issues and ensure they are reflected in our work. We are proud members of the Stonewall Workplace Equality Index and Disability Confident, a signatory of the Race at Work Charter and aligned with the Armed Forces Covenant and the HeForShe movement.
We value the differences that people bring from all backgrounds and communities. Regardless of age, sex, ethnicity, sexual orientation, gender identity or gender expression, disability, social status or religious beliefs, we would love to hear from you.