Vacancy Information
Division / Department - Joint Transport Service
Grade - Grade 7
Status - Full Time or Happy to Talk Flexible Working
Contract Type - Permanent
Salary Grade Range - £22,677 - £24,552
Working Hours - 30.0 Hours per Week
Shift Allowance -
Politically Restricted -
The starting salary for this role will usually be at the bottom of the salary range and will be pro-rata if the working hours are less than full time.
The Role
An exciting and sought-after opportunity has arisen for a Secretary to join Sussex Police as part of a team supporting Joint transport services. The role incudes record keeping and support for JTS. You will have defined stakeholders you support within JTS. You will be providing effective, efficient, proactive professional secretarial and administrative duties. You will have excellent team working skills and a practical, flexible and pro-active approach, with a willingness to support and deputise for colleagues. Self-motivated and able to work with initiative and minimum supervision, you will need to have proven experience of delivering high quality work, prioritising and working to often tight deadlines. In addition to providing core secretarial support, dealing effectively with visitors, telephone calls, diary management and emails, operating in a customer focussed role you will have regular interaction with senior management teams and police officers and staff from all levels across the force. You will be able to demonstrate evidence of good interpersonal and verbal and written communication skills, including GCSE English Grade C or above (or equivalent). Excellent customer services skills and a “can do” attitude are a must. The role is predominantly based from Crawley Down, with Flexible working to be agreed with line manager. You need to be able to travel to support/attend meetings at other divisional and force locations on occasion. Secretaries are responsible for the provision of a proactive, responsive and professional secretarial service to senior police officers / managers across the force. In this role, you will provide quality, efficient and effective support and will act as the main point of contact for one or more managers. Highly self-motivated you will possess the ability to work with minimal supervision and to deliver high quality work to tight deadlines. You will have proven experience of managing competing priorities and planning and prioritising your work effectively. You will thrive on working in a busy unit and as part of a team. You will be expected to cover for your colleagues as and when required so good team working skills and a flexible and proactive approach are essential. You will need to deal effectively with visitors and telephone calls, ensuring high levels of customer service. Operating in a customer facing role you will have regular interaction with senior management teams and police officers at all levels across the force. It is essential that you are able to demonstrate good interpersonal and verbal and written communication skills and that you possess GCSE English Grade C or above (or equivalent qualification). This role is predominantly based at Crawley Police Station, however regular travel to other locations will be required on occasions.
Key Responsibilities
• The role will involve diary and email management
• Drafting responses to emails and correspondence
• Producing, collating and circulating meeting papers
• Attending and minuting meetings
• Providing an effective note taking service booking of events
• Travel arrangements and accommodation
• Meeting visitors and taking telephone calls
• Ensuring a high level of customer service.
Skills & Experience
• Good Microsoft Office skills, including knowledge of MS Word, Outlook, PowerPoint and Excel
• Good general IT literacy
• Good verbal and written communication skills
• Accurate typing at a speed of at least 60 words per minute
• GCSE English Grade C or above (or equivalent)
• Outlook diary management experience
• Strong organisational skills and the ability to manage competing priorities
• Ability to produce good results with limited supervision and limited direct instructions • Ability to produce high quality work to tight deadlines
• Excellent customer service skills
• Ability to appropriately handle sensitive information within GDPR legal requirements
• Proven track record of secretarial and office experience
• Good interpersonal skills facilitating daily interaction with a wide variety of contacts at all levels, both within the immediate team, Sussex Police and externally.
Further Information
Joanna Aichroth, joanna.aichroth@sussex.police.uk
Annalise King, 07866129231, Annalise.king@sussex.police.uk
We recognise that our people are balancing demanding careers with commitments and interests outside of work. We welcome applications and discussion with candidates who want to work full-time or part-time/flexible hours.
Additional Information
Following submission of your application you will receive a confirmation email with a copy of your application attached. Occasionally emails from this address can fall into spam/junk folders so please ensure this is checked regularly. You may wish to consider adding noreply@surreysussexpolice.as.recruitmail.com to your address/contact list to ensure you receive all communications.
This post is being advertised in parallel with Force redeployment processes. Any redeployees who are identified will be given preference. This may result in the post being withdrawn at any point during the recruitment process.
Please note that not all jobs are available for internal candidates across both Forces, the current agreed recruitment principles are;
- vacancies in collaborated units are available to all officers and staff across both Forces
- vacancies in non-collaborated units are only available to officers and staff within the Force with the vacancy unless it is advertised externally.
If the vacancy is advertised externally and an officer or member of staff from the other Force is success it will result in a transfer of employment
Surrey Police and Sussex Police Special Constables, Volunteers and Agency Staff (excluding self-employed workers) covered under the Agency Worker Regulations (AWR) are eligible to apply for internal advertised posts.
Diversity Statement
We are only as good as our people. It's really important that our officers and staff can be themselves in the workplace and we know that as an organisation we'll grow from the variety of thinking, approach and skills that diversity brings; all of which help us deliver a better policing service. We strive to ensure how we deliver our services, provide information and how we recruit is open and accessible to all.
We have multiple staff support groups who help to improve our understanding of minority issues and ensure they are reflected in our work. We are proud members of the Stonewall Workplace Equality Index and Disability Confident, a signatory of the Race at Work Charter and aligned with the Armed Forces Covenant and the HeForShe movement.
We value the differences that people bring from all backgrounds and communities. Regardless of age, sex, ethnicity, sexual orientation, gender identity or gender expression, disability, social status or religious beliefs, we would love to hear from you.