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About Us

We are AMS. AMS is a global total workforce solutions firm founded in 1996. We enable organisations to thrive in an age of constant change by building, reshaping, and optimising workforces. We do this through talent acquisition and contingent workforce management, internal mobility and skills development, and talent and technology advisory services. Our solutions are delivered by our 4500+ experts who live our passionate, bold, and authentic values. The ultimate aim is to help clients around the world, including 100+ blue-chip companies, create workforces that are fluid, resilient, diverse, and differentiated. We call this true workforce dexterity—and we’re here to help you achieve it.

Our client:

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 64 countries and territories. These  global businesses span Wealth and Personal Banking, Commercial Banking and Retail Banking and all are underpinned by functional support ranging from HR to Technology.

The Role

We are looking for a Recruiter to join us at HSBC to support client hiring managers with filling their vacancies to target start dates ensuring all quality thresholds and KPIs are met and value is generated for AMS.

The role of the Recruiter is to develop and deliver excellent recruitment services to the client in line with agreed service levels. This will involve utilising recruitment technology applications and managing end-to end processes to provide recruitment services for a specific business unit.  

This role can be worked remotely, or from the Birmingham office.

Key Accountabilities

 

  • Ensuring the recruitment service is delivered, in line with contractual obligations and client service levels
  • Contributing to the commercial success of the account through the achievement of NFI (monthly and annual) targets. Accountable for delivering to target start dates
  • Leading vacancy consultation discussions with hiring managers and document recruitment plans which include role requirements, agreed timeframes, roles and responsibilities of all involved, and the selection process. Where possible, include member(s) of the sourcing team in the discussion and if not, share the outcome of the discussion with them to ensure they can develop the sourcing plan and source effectively for the role
  • Building and maintaining hiring manager relationships. Responsible for client satisfaction within own business area.
  • Responsible for the management of candidate relationships and their satisfaction with the candidate recruitment experience until start date
  • If relevant, provide timely and quality feedback on the long / short lists supplied by the sourcing team, ensuring any necessary changes are made before submission to the hiring manager
  • Ensuring that all changes to a candidate’s status are tracked on the ATS to enable accurate reporting
  • Ensuring all AMS and client systems are updated in a correct and timely manner
  • Accountable for the quality of the short list presented to the hiring manager and presenting and selling the short list to the hiring manager
  • Supporting the hiring manager with deciding which candidate to hire and guide them in determining an appropriate offer. Close the candidate: broker the offer with the chosen candidate, manage, and support the candidate during their notice period

Skills & Experience

  • working to and meeting demanding targets and deadlines
  • screening and interviewing candidates
  • managing candidates through the full end-to-end recruitment process 
  • using recruitment technology and recruitment databases
  • managing stakeholder relationships
  • influencing and persuading stakeholders to take a course of action
  • ability to work with remote teams, with a strong team player ethic
  • Understanding of legislation affecting area of work (e.g. age discrimination, employment risks for contractors)

 

What we offer

We offer a great benefits package, including flexibility in your working week and the opportunity to develop your recruitment career in your own way.
Our total reward package includes:
  • Flexible working, including the opportunity to work from home and flexibility with working hours
  • Performance related bonus’ and incentives on a quarterly and annual basi
  • 26 days annual leave + statutory days
  • Private Medical Cover
  • Critical Illness Cove
  • Pension Contribution
We're a fast-growing, equal opportunity employer and do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national origin, religion, sexual orientation, gender identity or disability.
AMS is committed to Equal Opportunities and welcomes applications from all sections of the community.