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About Us

We are AMS. AMS is a global total workforce solutions firm founded in 1996. We enable organisations to thrive in an age of constant change by building, reshaping, and optimising workforces. We do this through talent acquisition and contingent workforce management, internal mobility and skills development, and talent and technology advisory services. Our solutions are delivered by our 4500+ experts who live our passionate, bold, and authentic values. The ultimate aim is to help clients around the world, including 100+ blue-chip companies, create workforces that are fluid, resilient, diverse, and differentiated. We call this true workforce dexterity—and we’re here to help you achieve it. 
https://www.weareams.com/

The Role

The main purpose of the Recruitment Coordinator is to work with the onsite Client Campus Recruiters to provide efficient and flexible recruitment support. 
The Recruitment Coordinator will act as the main point of contact for all candidate management focusing on the following areas; candidate management and queries, candidate scheduling, resume book creation, candidate and interviewer packs, feedback, expense management, candidate travel arrangements, interview and assessment centre (superday) logistics and facilitation. 

Key Accountabilities

Operational Excellence

  • Scheduling of screening, interviews and assessment centres (superdays) in collaboration with Client Recruiter and inviting and confirming candidates using the ATS candidate database
  • Responsibility for candidate management and candidate queries throughout the process in collaboration with Client Recruiter to ensure a smooth and responsive service at every stage
  • Responsibility for preparing all necessary interview and superday paperwork and ensuring this is provided to interview managers ahead of scheduled interview day
  • Working with Client Recruiter to follow up with interview managers to ensure that all interview / feedback forms with notes are collected and collated, explaining the importance of the collection of this documentation as required
  • Collating assessment and interview notes to the candidate records as required by the Recruitment team
  • Responsibility for timely and accurate candidate expense management
  • Responsibility for professional and timely candidate feedback following interview and assessment centres (superdays)
  • Responsibility for supporting the interview and assessment centre (superday) logistics to include travel arrangements, catering and informing reception
  • Providing a 'meet and greet' service to candidates where appropriate ensuring a positive experience
  • Coordination of the Summer Intern programmes including the support of programme admin,  logistics and performance review
  • Produce ad-hoc reporting as and when requested
  • Office administration required to support the efficient running of the recruitment process
  • Travel and attend events where required

Client Focus    


  • Provide a high level of candidate care and frequency of appropriate communication in line with client guidelines
  • Build a good understanding of client’s business and skills required by candidates to succeed within it
  • Build collaborative relationships with client recruitment team and manage issues, escalating as required
  • Obtain feedback from recruitment team / candidates on how service can be improved
  • Custodian of client EVP, ensuring the proposition conveyed is compelling and is followed through the recruitment cycle
  • Identify areas of process improvement, service enhancement and opportunities to increase the scope of the service and communicate these to the Operations Manager

Team

  • Understands AMS people are a key market differentiator and is genuinely committed to aligning team behaviour to the AMS values
  • Support the rest of the team on an ongoing basis to achieve targets and goals
  • Provide administrative support in other areas and work on ad hoc client projects as required
  • Escalate any issues to the Operations Manager in relation to issues with the supply of recruitment services

Specialist/Technical Expertise    

  • Add value to your business area through awareness and understanding of campus events, university relationships, recruitment skills, trends and graduate market knowledge
  • Identifying areas of process improvement, service enhancement, related strategic projects and opportunities to increase the scope of the service and communicating these to the Operations Manager and the team
  • Knowledge of relevant legislation and SLAs
  • Support with implementation and stabilisation of automation technology such as interview scheduling tools and query management robotics. 

Skills & Experience

  • Bachelor’s degree required
  • 0 -2 years’ experience in human resources, client services, sales, marketing, or communications in a corporate environment preferred
  • Problem solver, proactive, organized, and resourceful
  • Strong team player
  • Client focused with outstanding judgment and strong attention to detail
  • Thrives in a fast-paced ambiguous environment and has the ability to manage changing priorities while meeting deadlines
  • Excellent verbal & written communication skills
  • Strong Microsoft office skills (Excel & PowerPoint)

Other

Besides of full benefits package and the opportunity to work with an amazing Team? At AMS, you will work as part of a client solution in a role that integrates with our other practise areas to deliver remarkable results. You’ll be part of a team with global capabilities, setting a new direction as we creatively solve our clients’ most pressing talent-related challenges. You can innovate, be bold, and help us transform our client’s operations.